Hiba Fares

RATP Dev

CEO

Biography

Born and raised in Lebanon, educated in France and the United States, Hiba Farès has built an international career shaped by cultural diversity, a passion for service, and a conviction that complexity can be a powerful driver of transformation. Since 2022, she has been CEO of RATP Dev, the international subsidiary of the RATP Group and a leading global public transport operator. With 25,000 employees representing nearly 50 nationalities, RATP Dev operates more than 100 contracts across 17 countries on five continents, serving millions of passengers every day. Taking the helm at a time of unprecedented challenges for the public transport industry, Hiba has led an ambitious turnaround, successfully repositioning RATP Dev as a fast-growing and highly competitive international operator. Under her leadership, the company has significantly strengthened its market position, secured landmark contracts and built a solid foundation for sustainable growth. Hiba believes that lasting business performance goes hand in hand with human engagement. For her, successful transformation requires trust, collective intelligence and the courage to make difficult decisions, while bringing people along. A strong advocate for diversity and inclusion, she also sees public transport as a powerful driver of economic opportunity, social inclusion and sustainable urban development, with innovation and technology serving people and communities. Before joining RATP Dev, Hiba held senior leadership positions at Air France-KLM, Accor and the RATP Group, developing a broad perspective on customer experience, operational excellence and organizational transformation across major service industries. She graduated from HEC Paris in 2001 and completed the Harvard Business School Executive Program in 2017.